Privacy Policy
Effective January 1, 2026
Solid Form Garden Grove Concrete, concretegardengrove.com, quotes@concretegardengrove.com
Who this policy covers
This policy explains how Solid Form Garden Grove Concrete handles the information you share when you use our website, fill out our estimate form or get in touch with us. We're a concrete contractor in Garden Grove, CA, and we only collect what we need to answer your questions, look at your job and give you an estimate.
It applies to every page of our site, starting from the home page, and to the messages you send us through it. If you'd like to know more about who we are before you reach out, our about page has that.
What information we collect
When you fill out our estimate form, we collect what you type into it. That's usually your name, phone number, email address, the address of the property and a description of the work, such as a cracked driveway or a new patio. Our form is hosted by an outside form service, so your answers pass through that service before they reach us.
When you call us at (714) 750-8944 or email us, we keep the details you give us so we can follow up on your job.
When you browse the site, we may collect basic technical information through analytics tools and cookies. This can include your browser type, device type, the pages you visited, how long you stayed and the general area you're browsing from. We use it to see which pages people find useful, not to identify you personally.
How we use cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. We use them, along with analytics tools, to count visits, see how people find us and learn which pages need work.
You can block or delete cookies in your browser settings at any time. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to reply to your request, schedule an estimate, plan and do the work, send invoices and answer questions afterward. We may also use it to keep basic records of past jobs, because homeowners often call back about the same slab years later.
We don't sell your personal information. We share it only with the outside services that help us run the business, such as our form provider and website tools, and only as far as they need it to do that job. We may also share information when the law requires it.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, handle any follow-up on the work and meet our tax and business recordkeeping duties. Analytics data is kept in summary form and is not tied to your name.
When we no longer need your information for those reasons, we delete it or remove the details that identify you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. If you live in California, state law may give you added rights over how your information is collected and shared, and we'll honor those requests.
We'll confirm who you are before we act on a request, so nobody else can see or change your information. We won't treat you any differently for making one.
Children's privacy
Our site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
How we protect your information
We limit who on our team can see customer information and use reputable services to host our site and form. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the form.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it applies from the time it's posted.
How to raise a privacy concern
If you have a question about your information, want to make a request or think we've handled something wrong, reach us through our contact page or call (714) 750-8944. Tell us what you need and we'll reply and work it out with you.